Privacy policy
At Highnationwear ("we," "us," or "our"), safeguarding your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, process, use, disclose, and protect your personal information when you interact with our website located at highnationwear.
1. Information We Collect
We may collect a range of personal and technical data from you to facilitate order fulfillment and enhance your user experience, including:
Personal Details: Such as your full name, mailing address, phone number, and email address—information necessary for processing purchases and delivering goods.
Payment Credentials: Including credit/debit card numbers or other billing methods used to securely authorize and complete your transactions.
Device & Usage Data: This may include IP address, browser type, device characteristics, time zone, visited pages, and interactions on our site—collected to optimize site performance and personalize content.
2. How Your Data Is Used
The information gathered is used strictly for the following purposes:
To confirm, prepare, and ship your orders;
To offer timely customer support and resolve order-related issues;
To enhance site functionality and user experience based on behavior analytics;
To deliver marketing materials and promotional messages (only with your prior consent);
To comply with applicable laws, legal obligations, and governmental regulations.
3. Data Disclosure Practices
We do not sell your personal information to any third parties. However, we may disclose data in the following cases:
Service Providers: Trusted external vendors such as logistics carriers, payment gateways, and analytics platforms may access your data solely for service-related purposes. All such entities are contractually bound to maintain strict confidentiality.
Legal Requirements: If compelled by law, court order, or government request, we may provide access to your personal information.
4. Data Security
We implement commercially reasonable administrative and technical safeguards to protect your data from unauthorized access, tampering, loss, or destruction. However, please be aware that no online platform can guarantee complete security, and we advise exercising caution when sharing personal information online.
5. Cookies & Web Tracking
Our website utilizes cookies and similar digital tracking mechanisms to better understand user behavior and deliver a tailored browsing experience. Cookies enable session personalization, targeted promotions, and website performance improvements.
You may disable cookies through your browser preferences; however, certain site features may become unavailable or behave unpredictably.
6. External Links
Our platform may contain hyperlinks to external websites operated by third parties. We are not accountable for their content or privacy policies. We recommend reviewing their respective terms before submitting any information.
7. Protection of Minors
Our services are not designed for, nor intentionally directed at, individuals under the age of 13. We do not knowingly collect personal data from children. Should we become aware of such a case, the data will be promptly erased.
8. Your Legal Rights
Under the Privacy Act 1988 (Cth) and other applicable Australian laws, you have the right to:
Access and correct personal data we hold about you;
Request the deletion of your personal information, subject to legal and contractual exceptions;
Opt out of direct marketing communications at any time.
To exercise these rights, you may contact us using the information below.
9. Contact Details
If you have questions or concerns regarding this Privacy Policy or your data rights, please reach out to us:
Brand Name: Highnationwear
Email: Support@highnationwear.store
Phone: +61 7 5453 3777
Postal Address: 81 Burnett St, Buderim QLD 4556 Australia
10. Changes to This Policy
This Privacy Policy may be revised periodically to reflect updates in our practices or changes in legal obligations. We encourage visitors to review this policy from time to time to stay informed of how we handle your data.